1.1. Eligibility: Users must be at least 18 years old to register and use the gameontime.in platform.
1.2. Account Information: Users must provide accurate and up-to-date information during registration and maintain the accuracy of their account details.
1.3. Security: Users are responsible for maintaining the confidentiality of their account credentials and are liable for any activities conducted under their account.
2.1. Booking Process: Users can browse available slots and book them through the platform. Bookings are confirmed without any charges.
2.2. Slot Availability: The platform aims to provide accurate availability of slots; however, it does not guarantee the availability of slots at all times.
2.3. Timely Arrival: Users must arrive at the mall, turf, or game center on time. If a user arrives more than 10 minutes late, the slot may be automatically canceled.
3.1. Cancellation by User: Users can cancel their bookings through the platform at any time.
3.2. Platform Cancellations: The platform reserves the right to cancel bookings due to unforeseen circumstances (e.g., maintenance, double-booking). Users will be notified promptly in such cases.
4.1. Facility Rules: Users must adhere to the rules and regulations of the mall or turf facility where they have booked a slot.
4.2. Prohibited Activities: Users must not engage in activities that are illegal, harmful, or disruptive to the facility or other users.
4.3. Conduct: Users must behave respectfully and responsibly while using the facilities booked through the platform.
5.1. Data Protection: The platform implements robust security measures to protect the personal data of all users.
5.2. Privacy Policy: Users agree to the platform’s privacy policy regarding the collection, use, and protection of personal information.
6.1. User Support: Users are entitled to support and assistance from the platform’s support team for account setup, booking issues, and queries.
6.2. Response Time: The platform aims to respond to support requests within a reasonable timeframe and provide effective solutions.
7.1. Compliance: Users must comply with all applicable laws and regulations, as well as the terms of service of the platform.
7.2. Disputes: Any disputes arising from the use of the platform will be resolved according to the platform's dispute resolution policy.
8.1. Terms Revisions: The platform reserves the right to amend these terms and conditions at any time. Users will be notified of significant changes.
8.2. Acceptance of Changes: Continued use of the platform after changes to the terms and conditions constitutes acceptance of those changes.
9.1. Limitation of Liability: The platform is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the platform or booked facilities.
9.2. Indemnification: Users agree to indemnify and hold the platform harmless from any claims, damages, or expenses arising from their use of the platform or violation of these terms and conditions.